Count Dooku's lightsaber doesn't appear [ Edited ]

[JorgeStardust93]

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug Count Dooku's lightsaber doesn't appear. It's only a visual issue because in game action continues working like it's in there. It happens in all game modes.
What is your gamertag/PSN ID/EA Account name? JorgeStardust93
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Capital Supremacy
What is your time zone? EET (ART) - GMT + 2:00
Steps: How can we find the bug ourselves? I don't know. I think just playing with Count Dooku.
What happens when the bug occurs? The lightsaber doesn`t appear.
What do you expect to see?
Please select your region Europe
AMD or Nvidia Model Number Nvidia GeForce GT 610

‌

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug Count Dooku's lightsaber doesn't appear. It's only a visual issue because in game action continues working like it's in there. It happens in all game modes.
What is your gamertag/PSN ID/EA Account name? JorgeStardust93
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Capital Supremacy
What is your time zone? EET (ART) - GMT + 2:00
Steps: How can we find the bug ourselves? I don't know. I think just playing with Count Dooku.
What happens when the bug occurs? The lightsaber doesn`t appear.
What do you expect to see?
Please select your region Europe
AMD or Nvidia Model Number Nvidia GeForce GT 610

‌

‌

[RogueZeroRendar · Accepted solution]

Patch Notes for the Roger Roger Update which is scheduled for the 28th of August 2019 states the following:

Let us hope they got it right and this BUG gets fixed tomorrow.

[ItzKooo]

Hey @JorgeStardust93 !

I had the same issue and maybe turning off directX12 might help. Personally I like to play with directX12 on and since I don’t play dooku often, I haven’t tried turning it off.
But can I ask you a question? Do you really have a GT 610? Cuz damn if you do I have no idea how you are running battlefront in the first place (btw your graphics card is prob not the problem since I have a gtx1070 and have the same problem).

Anyways good luck and have a great day!

[JorgeStardust93]

@ItzKooo Thank you íll try it and see. Yeas jeje I have GT 610 and works perfectly, but i have graphics at 58%. The problem appears with the update of 26th of june because before that there was no problem.

Have a great day too!

[R1cardao]

I have the same problem and thought it was just me! I don't know what to do. For me the problem also appeared with the update of 26th of june !!!

[AOD_B4CKSTABBER]

So, any fix for this???

[EA_Blueberry]

If you're not able to see Dooku's lightsaber can you attach a DxDiag for us? We'll want to verify whether this could be due to outdated drivers and/or operating systems running on older Windows 10 builds.

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

PC Troubleshooting

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

[JorgeStardust93]

Here is the DxDiag. I hope it could help.

[EA_Blueberry]

@JorgeStardust93 

It looks like you can update your Windowds 

Your PC specs are unfortunately below the minimum system requirements to run the game and I see that your GT 610 has the latest driver back from 2018. Since it's from 2018, it sounds like that could be a factor as to why it's not showing up for you in game. This could be a combination of being below system requirements and an outdated GPU driver.

Star Wars Battlefront II PC system requirements

[petrsons]

@EA_Blueberry I have the same problem and my system have the minimum system requirements and already update drivers and still I dont see count dooku lightsaber and dont know what to do next please help

[EA_Blueberry]

@petrsons 

Can you attach your DxDiag as well so we can gather more information for the team?