Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy S9
OS Version 9.4.112
What is your Player ID? tzV77SQF
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Started game this morning and got "Failed to authenticate user" message. Game auto restarted. Rewards for finishing race not received.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA
Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S9
OS Version 9
What is your Player ID? TzV775QF
What type of issue do you have? Other
How often does the bug occur? Often (50% - 99%)
Summarize your bug When I receive my first Convoy crate of the morning (last one ordered the night before), I receive all the proper items. When I order the next Convoy, and play a match, my new Convoy is gone: along with my gas can (or cans if rushed). This has happened the last three mornings, where the new one ordered has been either a rare or uncommon crate. And when I reorder the Convoy, I get a common crate. This has happened when I was on mobile data (the first two days) and on wifi (the last day).
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region South America
Country USA
