Controller sensitivity is missing from options menu

[sbbreckon]

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? n_C_R_E_A_M_n
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Controller options
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to change my look sensitivity
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 9 or so
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Can't change my look sensitivity
What should be happening instead? Allowed to change look sensitivity
Steps: How can we find the bug ourselves? Try to change the look sensitivity

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The look sensitivity is stuck on the advanced look sensitivity option, but there isn't a way to go into it anymore and it won't let me change the original look sensitivity options either.

[EA_Illium]

@sbbreckon Can you share a screenshot of your settings page?

[sbbreckon]

[EA_Illium]

@sbbreckon It looks like you have 'advanced look controls' enabled which will lock the movement settings under controls. In your screenshot, if you use the D-pad to scroll under the 'Vibration' settings, you should see/have it (it will also show on the right once you're hovering over it.

[sbbreckon]

I thought of the same thing, the only problem is I'm already scrolled all the way down. What you see in the picture is as far as I can go. There isnt anything else available to me to choose or click on.

[SpyrosFPS]

@sbbreckon
Move the cursor to Vibration then press one time Down d-pad and X button.