Contracts tutorial won’t work

[jaetazi]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 5s
OS Version 11.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 571-426-497
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug Tutorial for contracts does not load. Only sits on the “wheel of death”. Does not offer to use all bounty hunters in teams. Only lists one of my BH.
Steps: How can we find the bug ourselves? Try the tutorial
Connection Type Wifi
Please select your region North America
Country US

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[CG_MindTricks · Accepted solution]

Great! Thanks for the follow up!
This means that a reinstall using a strong and stable Wi-Fi should resolve the issue once all the assets are fully finished downloading.

[Zephyr0n]

Additionally, when I try to assemble a squad and select Bounty Hunter, only Cad Bane and Zam Wessell appear in the available chars. No Boba Fett, no Greedo, no Dengar. Most of my BH are 7* except for Dengar.

[lifeisagame007]

On top of that Holdo is not farmable yet!

[EA_HighCommand]

@lifeisagame007: Amilyn Holdo is farmable at 7-C (Hard) Dark Side.

@Zephyr0n: All the other Bounty Hunters should be automatically placed in the squad.

@jaetazi: Thank you for the report! Same as for Zephyr0n. All other Bounty Hunters should be placed in the squad already, which is why they don't show up on the left side. IG-88, Dengar, Greedo and Boba Fett are automatically selected as Event units and placed in the squad already. Can you ensure you have a strong internet connection so that those characters can be loaded correctly? Thank you!

[lifeisagame007]

Yes I can farm her from the node but the location is not visible from the character screen - screenshot here https://cdn.discordapp.com/attachments/346790807237296132/440486992975757312/image.png

Also for the BH event I could not enter it as there were no BH toons to choose on my list - screenshot here https://cdn.discordapp.com/attachments/346790807237296132/440487196030533637/image.png

Also I didn't get the tutorial for BH contracts.

[Zephyr0n]

Same for me. The squad selection is completely empty and on the left I can search for all sorts of characters but there are only 2 BH in my list, Cad and Zam - the rest don’t show.

[EA_HighCommand]

@Zephyr0n and @lifeisagame007 thank you both for the replies, much appreciated.

Can you both do a full re-install of the game to ensure all files are up-to-date, please?

Also, ensure you have a strong and stable internet connection when entering one of the Bounty Hunter events, to ensure that the event characters can be loaded correctly.

@lifeisagame007 can you please provide me with your ally code, so I can test the Holdo issue for you?

[lifeisagame007]

@EA_HighCommand thanks, did the re-install already but will try it again. Here is my ally code 795-459-448. Thanks.

[jaetazi]

I am on Wi-Fi at home with strong connection.

[jaetazi]

Here is screen shot of my tutorial with BH