December 2021
Product: Battlefield 2042
Platform:PlayStation 5 Digital Edition
Please specify your platform model. Sony PlayStation 5
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Home Screen
Please select your region North America
On which server did this happen? Unknown
When did this happen? (dd.mm.yy hh:mm) 12/28/2021
Summarize your bug I continuously get a reset password prompt at the home screen of the game and on the EA help page. I am unable to link my PS five to my EA account. I have deleted my old account and created a whole new one and still have the same persisting problem. Someone please help me.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don’t know
What happens when the bug occurs? Nothing
What should be happening instead? I should be able to play the game
Please help me link my account
January 2022 - last edited January 2022
its doing it on xbox one too and its bull crap i work hard to get this game and paid alot of money please fix so i can enjoy it
December 2022
This is on the older side of time, I'm closing this thread to stop it from being necroed.
When it comes to Account issues, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.
How to get in contact with EA support:
/Atic
New name, new look, same great benefits: EA Access and Origin Access are now EA Play.
Get more info on the change here.Reset, update, or link your account information.
View more on EA Help