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Re: Constant game crashes when launching arena battles!

by EA_UltraSlide
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Original Post

Constant game crashes when launching arena battles!

★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? IPad Pro 19
OS Version 14.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 522224423
What type of issue do you have? Other
How often does the bug occur? Often (50% - 99%)
Summarize your bug Constant game crashes during the last 24h. Mostly when loading arena matches.... fleet and squad arenas. Also the Game crashes when switching between different stores.... many battles I have lost now, because of the problem. I followed the troubleshooting guide.... I cleared the cache..... I reinstalled the game...The WiFi workers otherwise perfect... no changes so far....!
Steps: How can we find the bug ourselves? Check my game history....?
Connection Type Wifi
Please select your region Europe
Country Switzerland

Constant game crashes when launching arena battles during the last 24h +

Message 1 of 4 (167 Views)

Re: Constant game crashes when launching arena battles!

★★★ Novice
@Mentenviron Hey me, it’s me. It’s getting worse every hour! Did someone implement something into the game code? A hidden update?
There goes the arena rank.... crystals... and hopefully not the gl tickets. Sometimes I hate this game.
Message 2 of 4 (142 Views)

Re: Constant game crashes when launching arena battles!

EA Live QV Team

Hi @Mentenviron 

 

We have checked the logs available to us for you over the weekend and cannot find anything out of the ordinary.

 

Are you receiving any error in particular?

Message 3 of 4 (108 Views)

Re: Constant game crashes when launching arena battles!

★★★ Novice

Thx for checking and your reply.... I did a complete (iPad) reset.... atm it looks like it’s just working fine. 

Message 4 of 4 (91 Views)
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