Conquest Stuck on Loading

[TyBrownski]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 7
OS Version 14
Ally Code: (Find it here: http://bit.ly/AllyCode ) 738-773-129
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug The new conquest page is in a bad state and it just gets stuck in a loading screen.
Steps: How can we find the bug ourselves? Click "Enter" button on Conquest
Connection Type Wifi
Please select your region North America
Country United States

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The game crashed the first time I was trying to go through the tutorial and since then it won't load.

[EA_UltraSlide]

Hi @TyBrownski and sorry to hear that.

We have checked the logs available to us and we cannot see any particular reason for you to encounter this.

However, the team are looking into some UI related issues and this is most likely related to that.

Are you still stuck, or have you been able to access the Conquest mode? We can see that you''re received some Conquest Credits.