Conquest Bonus Battle [ Edited ]

[theETAAB5]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Motorola
OS Version Android
Ally Code: (Find it here: http://bit.ly/AllyCode ) 322779557
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Bonus Battles in Conquest are not yielding rewards. Tried 3x just to confirm. No rewards at all, any time. Was going for Datacrons at the end of Tier 1.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

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The rewards screen doesn't even appear to take a screenshot.

[EA_Gunner · Accepted solution]

This is working as designed. We reviewed all Datacron feedback and changed it in Update 8/31. A short explanation can be found here.
There is no longer a guarantee of the Datacron drop.

If you have already collected the max amount of Data-caches, you will not receive any additional rewards.

[theETAAB5]

I just tried again, a day later, same result.

No rewards.

I've rebooted my phone, closed and opened the app numerous times.

Conquest ends in a few hours, so it's too late to recoup the Energy lost, but I would love a few Datacrons to compensate me for the rewards I missed out on over the 4 attempts.

Thanks.

[theETAAB5]

After trying each other Tier and winning rewards on each, I decided to try Tier 1 again.

(All I really want are more Datacrons.)

Tier 1 still does not yield any rewards.

6+ tries for Datacrons, and no rewards a all.

So frustrating!

[theETAAB5]

Hello?

It's been a few days now?

Can I please get some sort of response?

Thanks.

[EA_Gunner]

I assume you are talking about this?

[theETAAB5]

Sort of.

Although I would love to have gotten Datacrons, I know that they are not guaranteed.

What I was saying is that I got absolutely NO rewards at all.

All of the other Tiers were still yielding rewards for the Bonus Battle, but Tier 1 was not.  Nothing.

[theETAAB5]

Am I posting this in the right place?

If not, can you please move this thread into the proper channel, so that I may get a response?

As I stated:  This is NOT about the "Drop rate" of Datacrons (yes, I was playing for Datacrons), but it's about NO REWARDS AT ALL.

To the point where there was nothing to take a screenshot of to depict what I'm trying to convey.

It just so happens that this only occurred in Tier 1, while I was hunting for Datacrons.  But instead, I got nothing at all.

[theETAAB5]

Is there any customer support here?

[Persimius]

@theETAAB5 No. This is just a place to report bugs.

[theETAAB5]

So where do I report this particular "bug"?

@EA_Gunner would you be kind enough to move this thread into the proper channel?

Many thanks.