February 2019
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Geforce GTX 970
Enter RAM memory size in GB 24GB
What is your gamertag/PSN ID/EA Account name? Hardkor182
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Launch, Varies
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Launching, Varies
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 16.02.19 17:45
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game freezes. Usually red connection icon in top right ERROR Connection to server timed out. See ea
What should be happening instead? I should stay in game
Steps: How can we find the bug ourselves? It happens on my PC most games. I don't know what sets it apart from your testing environments.
Stable Internet.
No issues outside of game.
Solved! Go to Solution.
February 2019
February 2019
Windows 10 Home
Intel i7-2700K CPU @ 3.50GHz
64-bit OS
February 2019
6:22pm CST
February 2019
7:41 CST
February 2019 - last edited February 2019
7:49 PM CST
-Using Bloodhound's Ult
February 2019
8:21PM CST
Jumping from balloon near circle
February 2019
8:32PM
Connecting to Lobby
February 2019
8:59PM CST
Reconnecting to Lobby
February 2019
9:21PM CST
Dropping out of dropship
February 2019
9:28 PM CST
Looting early game, no circle, no enemies nearby.
Pinged 'looting over here' a few seconds before time out