Re: Connection issues 24 Oct 2018

by matkar87
Reply

Original Post

Accepted Solution

Connection issues 24 Oct 2018

Community Manager (retired)

We experienced an outage today and some players are still having connection issues. 

We are working on it and updates will be posted here: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/185760/connection-issues

 

Apologies for the inconvenience and thank you for your patience meanwhile.

Message 1 of 30 (1,206 Views)

Accepted Solution

Re: Connection issues 24 Oct 2018

Community Manager (retired)
Hi all, this issue has now been resolved and addressed in this forum post:
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/185760/connection-issues

Thank you and apologies for the inconvenience.

View in thread

Message 27 of 30 (1,354 Views)

All Replies

Re: Connection issues 24 Oct 2018

★★★★★ Newbie

I got the error after an arena match. I won the match, VICTORY pops up, and I get slapped with this. When I get back in, it counts as a loss and I lost that attempt. Goodbye top 50 spot and happy birthday to me right?

Message 2 of 30 (1,157 Views)

Re: Connection issues 24 Oct 2018

★★ Novice

I have massage about some error number 10.0 after 6/6 fight in territory battle...

Screenshot_20181024-205532.jpg
Message 3 of 30 (1,135 Views)

Re: Connection issues 24 Oct 2018

★★★ Newbie

Yes I keep getting this too

 

Message 4 of 30 (1,081 Views)

Re: Connection issues 24 Oct 2018

★★★ Novice
I have now lost 3 fleet battles to this error. What is happening in terms of compensation?
Message 5 of 30 (1,075 Views)

Re: Connection issues 24 Oct 2018

★★★ Newbie

Beating combat missions in TB and it's crashing after victory, looks like I'm not getting credit, hopefully u guys start this wave over or compensate?!!?

Message 6 of 30 (1,061 Views)

Re: Connection issues 24 Oct 2018

★★★ Newbie

Me too. 

Message 7 of 30 (1,040 Views)

Re: Connection issues 24 Oct 2018

★★★ Newbie

won territory battle with fleet, lost connection, and when returned just had my fleet as deployed. No win points. 

Message 8 of 30 (1,034 Views)

Re: Connection issues 24 Oct 2018

★★★ Newbie

Was in the middle of a raid attempt, and gamed gave me error 10.0

Refresh game and says its out for maintenance.

Thats not too big of a deal but for my accounts nerf herder amd nerf herder dos, i couldnt claim the bonis energy and they expired as a result. Are we getting compensated for this or whats the M.O for this situation?

Message 9 of 30 (1,020 Views)

Re: Connection issues 24 Oct 2018

★★★ Newbie
I had the same issue. I won combat missions, says completed 4 but no one in my guild got 371k towards total for it.
Message 10 of 30 (1,010 Views)