Help us improve Answers HQ! Take Survey No, Thanks

Connection Lost

by MKIceman
Reply

Original Post

Connection Lost

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Note 8
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 918822566
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Cannot login through the app anymore. See screenshot.
Steps: How can we find the bug ourselves? When I click reload, it prompts me for Google Play login, and after I select my account, it just does the same thing, over and over. The only way I can login right now is through launching the app in Google Play. I tried clearing the app cache and data, uninstalling and reinstalling, and rebooting the device, nothing solves this.
Connection Type Wifi
Please select your region North America
Country United States

See details above

Heroes_2019-06-02-17-02-09.jpg
Message 1 of 1 (75 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help