Connection Error [ Edited ]

[joshuahazelton]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone 8
OS Version 12.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) Unknown
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Receive error message “There is an error with your connection” even though other apps are working.
Steps: How can we find the bug ourselves? Unknown
Connection Type Wifi
Please select your region North America
Country United States

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N/a

[GladOS-013 · Accepted solution]

Hi everyone, thanks for the reports! This issue should be resolved now!
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/213234/login-issues-9-6-2019#latest

[And_OneMoreThing]

Got this issue as well

[HK2285]

Same here, experiencing the same issue.

[Cheekymonkay]

I have the same issue and I need to be resolved this is my final hour of Fleet arena. I tend to climb to #1 on a daily basis, I am losing value time for my climb. My ally codes are 122-812-738 & 296-739-71

[SilverSpawn91]

Same here. On Android

[southernkight]

I been having this problem for a few days,and today when TW setup is here I can't even log in at all now.I was #1 in chat to speak to someone about this problem ,but left after waiting for 30 min.

[cartus10]

Same here, Romania, cable internet Bluestacks on PC / Android

[hunchew]

I managed to connect, but when I went to claim the Pit rewards, got a Connection Error.  now it's back to not being able to connect.

[GladOS-013 · Accepted solution]

Hi everyone, thanks for the reports! This issue should be resolved now!
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/213234/login-issues-9-6-2019#latest

[woodwalker344]

Error is happening again, for over 30min now i am stuck on the loading screen with connection error coming up, tried mobile data, wifi and cable connection but no difference. 

Latest updates on game and android.

Tried restarting game many times and my phone. Other apps have internet connection just fine