Completed the Community TOTS SBC and did not get the reward pack

[mwehmeyer]

Product: FIFA 19
Platform:Sony Playstation 4
What is your gamertag/PSN ID? Mwehmeyer
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 05/16/2019
What time did you see the bug? (HH:MM AM/PM) 01:30: PM
What is your time zone? CST - GMT - 6:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Completed the Community TOTS SBC and did not get the reward pack
What happens when the bug occurs? Completed the Community TOTS SBC and did not get the reward pack
What should be happening instead? I should get my pack

‌

Completed the Community TOTS SBC and did not get the reward pack

[EA_Andy]

Hey @mwehmeyer 

If you're missing any items check out this article and speak with one of our game advisers who should be able to help.

- Andy -