Help us improve Answers HQ! Take Survey No, Thanks

Completed Revan event on 31/01 and still missing portraits/mats

by EA_MindTricks
Reply

Original Post

Highlighted

Completed Revan event on 31/01 and still missing portraits/mats

EA Star Wars: Galaxy of Heroes Team

For all the players who completed different tiers of the "Legends of the Old Republic Ancient Journey" event on 31/01/2019 between 08:13 - 08:32 UTC.

 

Please check your account to see if you unlocked all the portraits associated with different tiers of the event (I've included a full list of the rewards below).

 

If you are missing any of the portraits up until the last tier you've completed, please let us know the following:

  • Ally Code:
  • Tier completed:
  • Portrait missing:

Tier 1 rewards:

  • 55 Jedi Knight Revan shards
  • 15 Mk 7 Nubian Security Scanner Salvage
  • 15 Mk 6 Nubian Design Tech Salvage
  • 15 Mk 5 CEC Fusion Furnace Salvage
  • 15 Mk 5 Arakyd Droid Caller Salvage
  • 500k Credits
  • Mission Vao portrait

Tier 2 rewards:

  • 55 Jedi Knight Revan shards
  • 15 Mk 3 Zaltin Bacta Gel Salvage
  • 15 Mk 4 Sienar Holo Projector Salvage
  • 15 Mk 11 BlasTech Weapon Mod Salvage
  • 15 Mk 6 Merr-Sonn Thermal Detonator Salvage
  • 15 Mk 6 CEC Fusion Furnace Salvage
  • 500k Ship Building Materials
  • Zaalbar portrait

Tier 3 rewards:

  • 55 Jedi Knight Revan shards
  • 15 Ability Material Mk III
  • 15 Ship Ability Material Mk III
  • T3-M4 portrait

Tier 4 rewards:

  • 55 Jedi Knight Revan shards
  • 15 Ability Material Omega
  • 15 Ship Ability Material Omega
  • Bastila Shan portrait

Tier 5 rewards:

  • 55 Jedi Knight Revan shards
  • 5 Ability Material Zeta
  • Jolee Bindo portrait

Tier 6 rewards:

  • 55 Jedi Knight Revan shards
  • 15 Mk 2 Pulse Modulator
Message 1 of 11 (404 Views)
0

Re: Completed Revan event on 31/01 and still missing portraits/mats

★★★★ Novice

Ally Code: 521-617-463
All tiers completed, missing tier 5 rewards:
5 Ability Material Zeta
Jolee Bindo portrait

Message 2 of 11 (385 Views)
0

Re: Completed Revan event on 31/01 and still missing portraits/mats

EA Live QV Team

Hi @picomarco and thank you for your post.

 

We've checked your account and were able to see the Jolee portrait unlocked. Can you provide us with a screenshot of the portrait section please, with the Jolee portrait in it, please? Thank you!

Message 3 of 11 (372 Views)
0

Re: Completed Revan event on 31/01 and still missing portraits/mats

★★★★ Novice
Screenshot taken right now. As you see, Jolee is locked
Screenshot_20190206-201826_Heroes.jpg
Message 4 of 11 (367 Views)

Re: Completed Revan event on 31/01 and still missing portraits/mats

★★★★ Novice

245-172-782

All tiers completed. Missing tier 5 rewards.

Jolee portrait and 5 Zetas still needed

Message 5 of 11 (344 Views)
0

Re: Completed Revan event on 31/01 and still missing portraits/mats

★★★★ Novice

Here’s my screenshot

115D0AEF-FCAB-4009-B28D-42619DF142B9.png
Message 6 of 11 (340 Views)
0

Re: Completed Revan event on 31/01 and still missing portraits/mats

★★★★ Newbie

Ally code: 952-472-164

Completed all ranks, missing Jolee portait and 5 Z materials 

Message 7 of 11 (323 Views)
0

Re: Completed Revan event on 31/01 and still missing portraits/mats

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/194918/server-update-2-07-2019#latest

Server update today sounds like it should supply all remaining missing rewards.
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 8 of 11 (301 Views)
0

Re: Completed Revan event on 31/01 and still missing portraits/mats

★★★★ Novice

I got 10 omegas not 15

Also anytime there was a problem with server in the past. We were given 300 crystals.  Still no sign of any we are sorry for what happened. Heres some free stuff on us

Screenshot_20190207-195513_Heroes.jpg
Message 9 of 11 (271 Views)
0

Re: Completed Revan event on 31/01 and still missing portraits/mats

EA Live QV Team

Hi @stephen97live ,

 

Those were the correct rewards for completing Tier 4 of the event. And yes, we are sorry that this happened in the first place.

Message 10 of 11 (211 Views)
0

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help