February 2019
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 8 Plus
OS Version iOS 12.1.4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 645-899-685
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I completed the B1 Battle Droid Event and am missing 10 reward shards. All events show as completed, but 10 rewards missing. The character is stuck at 15 out of 25 shards and two stars. Initially the rewards were there, but I received an error “promotion failed.” EA customer support was not helpful.
Steps: How can we find the bug ourselves? Check B1 battle droid shard count - it’s at 15. Check event completion status - all are completed at 3 stars.
Connection Type Wifi
Please select your region North America
Country United States of America
See above. I also tried redoing all event stages multiple times to no avail.
Solved! Go to Solution.
February 2019
February 2019
February 2019
Thanks for your help