Competitive Field Pass Stuck at Zero

[Kayne9One]

Product: Madden NFL 23
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? KayneDawg
Date/time issue occurred Today at approximately noon
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Competitive Field Pass stuck at zero. Defeated the Featured Opponent, but the Field Pass did not register the win. Additionally, none of the stats accumulated in that game were counted by the Field Pass.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check my Solo Battles record, which currently is 1-0. Then, check my Competitive Field Pass, which shows no progress whatsoever.
What happens when the bug occurs? Stats and Field Pass points are not tabulated by the Competitive Field Pass. Accordingly, the Field Pass does not level-up and remains stuck at zero.
What do you expect to see? Award of one Competitive Field Pass point for the already played Solo Battle victory; accurate reflection of the statistics from that game in the Competitive Field Pass "Stats" section; accurate tabulation of wins and stats for all future Solo Battles games
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB N/A

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Thank you!

[EA_Kent · Accepted solution]

Hey everyone, 

It looks like this should be fixed after this morning's maintenance. 

If you're still running into the same error with your Field Pass please let us know. Thanks! 

[0r48ru1dg1r8]

Product: Madden NFL 23
Platform:PlayStation 5 Digital Edition
Which console generation do you have? Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID? Jwhuc
Date/time issue occurred 1/8/23
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug When i click on Field Pass and try to select one it keeps popping up an error and won’t allow me to level up
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Within the linked photo
What happens when the bug occurs? Can’t access field pass
What do you expect to see? Challenges to level up
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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help with issue

[dylanj1234]

I just started my Ultimate team and it says that I have not complete the Joe Burrow challenges I have the card but the game won’t let me look at my progress in the field pass; it also is not giving me any xp so I am stuck at level one and can not progress, any further. 

[EA_Kent]

Hi everyone, 

We're aware of the errors that are currently happening with the Field Pass on PlayStation. We are working on getting this fixed. 

Thank you for bearing with us while we're looking into it. Please keep an eye on the @MaddenNFLDirect Twitter channel for updates. 

[EA_Kent · Accepted solution]

Hey everyone, 

It looks like this should be fixed after this morning's maintenance. 

If you're still running into the same error with your Field Pass please let us know. Thanks! 

[Danriggs8]

as of this Morning I have been locked out of madden ultimate team after clicking  on generate best lineup. My psn is farmingfoe..... Please advise!

[newell0730]

Pls help I’m still not getting cp and I don’t even have an objective screen on my field pass screen

[daltonjhernandez]

im still having the same issue I have a glitch on MUT where im unable to get past mut lvl 1, Ive completed the starter challenges but im stuck at 850 xp out of 1000 and since I cant level up im unable to play any online gamemode making it literally impossible to play anything on MUT now

[Pyro111999]

same here

[kshawki12]

Having the exact same issue. No solution I’m aware of right now