Compare on m22 companion app hangs

[kevtorious10]

Product: Madden NFL 22
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? Kevtorious10
Date/time issue occurred Today
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug I’m using the app from the Apple store - madden 22 companion app. I can compare players, the request timeouts. I find a player online with the appl from the auction, select the compare option from the player card and the app timeouts and never compete the request.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Select a player from auction block and try to compare to Existing player in your bin.
What happens when the bug occurs? It timeouts out.
What do you expect to see? I expect to see a comparison of features when trying to gauge the attributes of players.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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timeout or it hangs. 

[EA_Blueberry]

@kevtorious10

Thank you for the bug report. Do you know if the game on the console is running when you're using this?