Re: Colors are off for Xbox One X, as if HDR isn't working.

by AyronNight
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Original Post

Colors are off for Xbox One X, as if HDR isn't working.

★★ Novice

Product: Apex Legends
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? Ayron Night
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The entire game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Booting the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? All matches
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Since season 7 launch all the colors are off, everything is too dark. As if HDR isn't working. Tried re-installing the game, didn't work. 100% sure it's not my TV. It's a shame because the new map should be so vibrant! And I can't see proper colors now, affecting gameplay.
What should be happening instead? Normal colors/HDR
Steps: How can we find the bug ourselves? Boot the game with Xbox One X?

Since season 7 launch all the colors are off, everything is too dark.
As if HDR isn't working.

Tried re-installing the game, didn't work.
100% sure it's not my TV.

It's a shame because the new map should be so vibrant!
And I can't see proper colors now, affecting gameplay.

Message 1 of 3 (735 Views)

Re: Colors are off for Xbox One X, as if HDR isn't working.

★★★ Newbie

Having the same issue. The Game does not look as sharp and there seems to be a blueish tint.

Message 2 of 3 (701 Views)

Re: Colors are off for Xbox One X, as if HDR isn't working.

★★ Novice

Guys I found the solution for me! Not sure if it'll help you guys but:

Go in-game so HDR is triggered. Go to TV settings and toggle HDR Ultra Deep Mode on and off.

Done! Everything returned to normal!

However, I need to do this toggle action every single time I play Apex. 

 

Xbox One X and LG B8 Oled screen.

 

Message 3 of 3 (617 Views)