Community ManagerHey everyone,
We appreciate the info you've shared with us so far on this.
We are currently looking into these crashes, but there is something else we were hoping to confirm with you:
If you can please respond here and let us know, that would be super helpful.
Thank you!
Hey everyone,
\n\nWe appreciate the info you've shared with us so far on this.
\n
We are currently looking into these crashes, but there is something else we were hoping to confirm with you:
If you can please respond here and let us know, that would be super helpful.
\n\nThank you!
","body@stringLength":"465","rawBody":"Hey everyone,
\n\nWe appreciate the info you've shared with us so far on this.
\n
We are currently looking into these crashes, but there is something else we were hoping to confirm with you:
If you can please respond here and let us know, that would be super helpful.
\n\nThank you!
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I paid $100 for it and it was the only one available for download.
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Full deluxe edition.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"56","kudosSumWeight":4,"postTime":"2024-07-16T14:15:28.540-07:00","lastPublishTime":"2024-07-16T14:15:28.540-07:00","metrics":{"__typename":"MessageMetrics","views":3653},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:2495235":{"__typename":"User","id":"user:2495235","uid":2495235,"login":"catfishbill92","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-16T06:59:21.929-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-1.svg?time=1721239493000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:2495235"},"ModerationData:moderation_data:7104148":{"__typename":"ModerationData","id":"moderation_data:7104148","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7104148":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2495235"},"id":"message:7104148","entityType":"FORUM_REPLY","eventPath":"category:college-football-25-en/category:ea-sports-college-football-en/category:ea-forums-en/community:tghpe58374board:college-football-25-bugs-archive-en/message:7104022/message:7104148","revisionNum":1,"uid":7104148,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:college-football-25-bugs-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:7104144"},"conversation":{"__ref":"Conversation:conversation:7104022"},"subject":"Re: College Football 25 - Game crashes to Xbox dashboard","moderationData":{"__ref":"ModerationData:moderation_data:7104148"},"body":"@EA_Kent I am using the EA Play Trial Version, but others who have the full game are having the same issue","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"106","kudosSumWeight":4,"postTime":"2024-07-16T14:15:35.905-07:00","lastPublishTime":"2024-07-16T14:15:35.905-07:00","metrics":{"__typename":"MessageMetrics","views":3644},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7104149":{"__typename":"ModerationData","id":"moderation_data:7104149","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7104149":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4940603"},"id":"message:7104149","entityType":"FORUM_REPLY","eventPath":"category:college-football-25-en/category:ea-sports-college-football-en/category:ea-forums-en/community:tghpe58374board:college-football-25-bugs-archive-en/message:7104022/message:7104149","revisionNum":1,"uid":7104149,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:college-football-25-bugs-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:7104144"},"conversation":{"__ref":"Conversation:conversation:7104022"},"subject":"Re: College Football 25 - Game crashes to Xbox dashboard","moderationData":{"__ref":"ModerationData:moderation_data:7104149"},"body":"@EA_Kent I am on Trial. I can’t bring myself to spend $70 on a game that isn’t guaranteed to work. I had a sneaky feeling this issue would occur on cfb25.Full game. Paid $100 for it and it doesn't work. Starting to get really aggravated cause I bought PGA and. It does the same thing.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"138","kudosSumWeight":3,"postTime":"2024-07-16T14:52:40.518-07:00","lastPublishTime":"2024-07-16T14:52:40.518-07:00","metrics":{"__typename":"MessageMetrics","views":1900},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:30":{"__typename":"Rank","id":"rank:30","position":41,"name":"New Scout","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:234506":{"__typename":"User","id":"user:234506","uid":234506,"login":"packfanty","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-16T06:24:21.308-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-3.svg?time=1721239524000"},"rank":{"__ref":"Rank:rank:30"},"entityType":"USER","eventPath":"community:tghpe58374/user:234506"},"ModerationData:moderation_data:7104159":{"__typename":"ModerationData","id":"moderation_data:7104159","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7104159":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:234506"},"id":"message:7104159","entityType":"FORUM_REPLY","eventPath":"category:college-football-25-en/category:ea-sports-college-football-en/category:ea-forums-en/community:tghpe58374board:college-football-25-bugs-archive-en/message:7104022/message:7104159","revisionNum":1,"uid":7104159,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:college-football-25-bugs-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:7104144"},"conversation":{"__ref":"Conversation:conversation:7104022"},"subject":"Re: College Football 25 - Game crashes to Xbox dashboard","moderationData":{"__ref":"ModerationData:moderation_data:7104159"},"body":"@EA_Kent I believe most, if not all people in this chat have the paid version, myself included.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"102","kudosSumWeight":2,"postTime":"2024-07-16T15:06:13.615-07:00","lastPublishTime":"2024-07-16T15:06:13.615-07:00","metrics":{"__typename":"MessageMetrics","views":1405},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7104171":{"__typename":"ModerationData","id":"moderation_data:7104171","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7104171":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5047385"},"id":"message:7104171","entityType":"FORUM_REPLY","eventPath":"category:college-football-25-en/category:ea-sports-college-football-en/category:ea-forums-en/community:tghpe58374board:college-football-25-bugs-archive-en/message:7104022/message:7104171","revisionNum":1,"uid":7104171,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:college-football-25-bugs-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:7104144"},"conversation":{"__ref":"Conversation:conversation:7104022"},"subject":"Re: College Football 25 - Game crashes to Xbox dashboard","moderationData":{"__ref":"ModerationData:moderation_data:7104171"},"body":"@EA_Kent, do you have any updates? I still have not played a single game mode for the game I paid over $100 for. I know you are not at fault, but this has become more than an annoyance. The sheer number of people responding to this forum proves it is not a one-of-one issue. I wish to enjoy this game and want to know how I can go about doing that. Please respond with an update as you find out more. I would appreciate any help you can provide other than the \"common\" fixes we have each tried a dozen times.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":4,"postTime":"2024-07-16T17:06:50.325-07:00","lastPublishTime":"2024-07-16T17:06:50.325-07:00","metrics":{"__typename":"MessageMetrics","views":1147},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":2,"readOnly":true,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:3111618":{"__typename":"User","id":"user:3111618","uid":3111618,"login":"husker103","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-16T13:09:19.460-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-1.svg?time=1721239493000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:3111618"},"ModerationData:moderation_data:7104172":{"__typename":"ModerationData","id":"moderation_data:7104172","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7104172":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:3111618"},"id":"message:7104172","entityType":"FORUM_REPLY","eventPath":"category:college-football-25-en/category:ea-sports-college-football-en/category:ea-forums-en/community:tghpe58374board:college-football-25-bugs-archive-en/message:7104022/message:7104172","revisionNum":1,"uid":7104172,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:college-football-25-bugs-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:7104171"},"conversation":{"__ref":"Conversation:conversation:7104022"},"subject":"Re: College Football 25 - Game crashes to Xbox dashboard","moderationData":{"__ref":"ModerationData:moderation_data:7104172"},"body":"I thought I was about to finally finish a game and it crashed with 3 seconds left.
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can I get an email back or something I havnt played a complete game once man
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Full game edition here and I have more clips
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I’m just glad I’m not the only one.
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Game crashes to Xbox dashboard","moderationData":{"__ref":"ModerationData:moderation_data:7104280"},"body":"@EA_Kent I’m playing the full game that I foolishly paid extra for to play it early.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"84","kudosSumWeight":1,"postTime":"2024-07-17T13:08:25.511-07:00","lastPublishTime":"2024-07-17T13:08:25.511-07:00","metrics":{"__typename":"MessageMetrics","views":911},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7104281":{"__typename":"ModerationData","id":"moderation_data:7104281","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7104281":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:229047"},"id":"message:7104281","entityType":"FORUM_REPLY","eventPath":"category:college-football-25-en/category:ea-sports-college-football-en/category:ea-forums-en/community:tghpe58374board:college-football-25-bugs-archive-en/message:7104022/message:7104281","revisionNum":1,"uid":7104281,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:college-football-25-bugs-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:7104144"},"conversation":{"__ref":"Conversation:conversation:7104022"},"subject":"Re: College Football 25 - Game crashes to Xbox dashboard","moderationData":{"__ref":"ModerationData:moderation_data:7104281"},"body":"@EA_Kent I have had this issue for the last two versions of Madden as well.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"75","kudosSumWeight":1,"postTime":"2024-07-17T13:10:37.285-07:00","lastPublishTime":"2024-07-17T13:10:37.285-07:00","metrics":{"__typename":"MessageMetrics","views":888},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1615495":{"__typename":"User","id":"user:1615495","uid":1615495,"login":"tak6660666","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-17T19:00:36.800-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-3.svg?time=1721239524000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:1615495"},"ModerationData:moderation_data:7104309":{"__typename":"ModerationData","id":"moderation_data:7104309","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7104309":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1615495"},"id":"message:7104309","entityType":"FORUM_REPLY","eventPath":"category:college-football-25-en/category:ea-sports-college-football-en/category:ea-forums-en/community:tghpe58374board:college-football-25-bugs-archive-en/message:7104022/message:7104309","revisionNum":1,"uid":7104309,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:college-football-25-bugs-archive-en"},"parent":{"__ref":"ForumReplyMessage:message:7104144"},"conversation":{"__ref":"Conversation:conversation:7104022"},"subject":"Re: College Football 25 - Game crashes to Xbox dashboard","moderationData":{"__ref":"ModerationData:moderation_data:7104309"},"body":"I'm trying to play the trial version too but madden did/does this same thing. Not planning on spending money on something with a glitch that makes it virtually unplayable
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