Re: [Open] Edge not functioning on certain phones

by Phantomlover1717
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Original Post

Re: [Open] Llama Zoom list too large, Emily is in the way

Found another way, moving your post a collection thread. 


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Answers HQ Guardian

do not work for EA

 

Message 71 of 99 (1,256 Views)
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Re: [Open] Edge not functioning on certain phones

[ Edited ]
Message 72 of 99 (5,658 Views)

Re: Build mode and party menu buttons not working

★★★ Newbie

Same with Xioami Remi Note 6 pro Frown

Message 73 of 99 (1,098 Views)

Re: Buttons not working

★★★ Newbie

I have the latest update but still not working. Please recommend something. I have a redmi note 6 pro

 

Message 74 of 99 (1,082 Views)

Re: [Open] Edge not functioning on certain phones

★ Novice

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) 

new phone ASUS Zenfone Max Pro M1

OS Version: Oreo
Player ID: (Find your Player ID in Sims Mobile:https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile)

new phone PlayerID: 1003969279458

old phone PlayerID: 1003195003870
How often does the bug occur? Every time in new phone (100%)
Steps: How can we find the bug ourselves? phones with supposedly auto hide navigation gestures
What do you expect to see? Either continue the game or transfer my old account
Connection Type: Mobile Data
Please select your region: Philippines
Additional feedback 

‌Unable to click the close button to continue the quest

Unable to link in facebook for old account

Message 75 of 99 (1,108 Views)

Re: Cant click on setting

★★★ Newbie

HI. Please can you help me.

My phone model is xiaomi redmi 6pro(xiaomi mi a2 lite)

Player Id:1003978880482

My problem is the game isnt fully displayed on the phone. I cant click probalbly on the buttons. I have tried hidding the notch but nothing change.

Message 76 of 99 (1,094 Views)

Re: Buttons not working

★★★ Newbie
I also have same problem what to do tell me fast
Message 77 of 99 (1,022 Views)

Re: Buttons not working

★★★ Newbie
I am using Redmi 6 pro

Message 78 of 99 (1,021 Views)

Re: Buttons not working

@Vanshajmeri please reply to this post: https://answers.ea.com/t5/Bug-Reports/Collection-thread-Issues-with-certain-devices/m-p/7353246#M106... with the make and model of your device and what isn't working for you.


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Answers HQ Guardian

do not work for EA

 

Message 79 of 99 (1,012 Views)

Re: [Open] Edge not functioning on certain phones

★ Novice

follow up.

Message 80 of 99 (1,002 Views)