July 2018
Thank you so much for the reply!
I'll try to use it on a different phone, I didn't know I could download the progress like that :D I spent all day trying to mirror my phone to my laptop, but that didn't work out either..
Thanks again for the support!
August 2018
August 2018
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei nova 3e
OS Version 8.0.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003936543536
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Well for me when i want to select something or open side bar i have to tap about 1 centimeter to the right to choose it. Now game stucks cuz i cant open the side bar and the game asks me to do it for parties and other stuff.
What do you expect to see?
Connection Type Wifi
Please select your region Asia
Country Iran
Additional feedback
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Huawei nova 3e
OS Version 8.0.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003936543536
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Well for me when i want to select something or open side bar i have to tap about 1 centimeter to the right to choose it. Now game stucks cuz i cant open the side bar and the game asks me to do it for parties and other stuff.
What do you expect to see? Nothing special xD just want to play sims on my mobile without any issues
Connection Type Wifi
Please select your region Asia
Country Iran
Additional feedback
August 2018
I have the same problem except a different Android phone. I have an Android PH-1. The game is a lot of fun, but I'm stuck on the tutorial so I'd really like this to be fixed.
August 2018
Andoird PH-1 Essential
Is what I meant
August 2018
Hi. I'm really just wondering if there's another workaround for saving the data, like manually? Cause of course, how can we save our data online if we can't even touch that button to access the settings to connect our profiles to the cloud/apps? I'm hoping you guys answer this properly. Thank you. Turning around the screen still doesn't work btw.
August 2018
What you can do as a workaround is load your game on another device if you have it linked to cloud service like Google Play or Game Center progress through that bit and then go back to your own device.
It may also be possible to select that button even though it directs you to the white box, try selecting everywhere around it, sometimes it can be right in the middle of the blue arrow or a bit above the white box. I know this is not ideal but it may help
August 2018
I tried these before replying thus I have already posted my reply regarding the unclickable/touchable UI. It still doesn't work if I reload it again on my phone because it reverts back to being stuck in the party quest/mission. Guess I'll have to wait for an update for Android 8.0+ then and play this on another device/emulator.
August 2018
Hi, Same here. Huawei p20 Lite. No possibility to tap the button.
August 2018
I'm having the same issue I have the Huawei P20 lite. When will you fix this??