Coins disappeared after being outbid

by mvl333
Reply

Original Post

Accepted Solution

Coins disappeared after being outbid

★ Novice

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug Coins not returned after being outbid
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Being outbid in the auction house, sometimes the game takes a long time to return coins. I think if you bid on the same player before your previous bid is returned then those coins never come back.
What happens when the bug occurs? Being outbid in the auction house, sometimes the game takes a long time to return coins. I think if you bid on the same player before your previous bid is returned then those coins never come back.
What do you expect to see? My coins returned. Over 1 million coins lost because of this.

After being outbid on NBA Live Mobile in the auction house, the game never returned my coins. How do I get this resolved? I lost over 1 million coins.

Message 1 of 2 (1,118 Views)

Accepted Solution

Re: Coins disappeared after being outbid

Community Manager
Message 2 of 2 (1,325 Views)

All Replies

Re: Coins disappeared after being outbid

Community Manager

@mvl333

 

Can you first find your NBA LIVE Mobile User ID:

 

https://help.ea.com/en-us/help/nba-live/nba-mobile/find-your-nba-live-mobile-user-id/

 

Then contact us in-game for help as follows:

 

https://help.ea.com/en-us/help/nba-live/nba-mobile/get-help-in-nba-live-mobile

 

Thanks.

barry.png
Message 2 of 2 (1,326 Views)