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[Closed] Quick sell recovery issue

by ukraaazy
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Original Post

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[Closed] Quick sell recovery issue

[ Edited ]
★★★★★ Novice

UPDATE: As of midnight (GMT) on Friday the 7th of February we will no longer accept any new claims.


Product
: FIFA 20
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? Puregravyy
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/02/2020
What time did you see the bug? (HH:MM AM/PM) 11:00am
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open Web / Companion app, select club and then quick sell recovery.
What happens when the bug occurs? When this is opened no players are showing which I have quick sold. Tried selecting different dates but no players show up to recover. I still have 5 restores but unable to use them.
What should be happening instead? The players should show there and allow me to recover the player

Contacted EA support and they advised to raise a bug report for this as they are unable to recovery quick sold items.

 

https://help.ea.com/en/help/fifa/learn-about-quick-sell-recovery-in-the-fifa-web-and-companion-apps/

 

Checked limitations in this and is all fine. Not a loan player and done within 7 days. Also didn't delete my club.

 

I have a couple of players I would like to restore but cannot due to this issue.

Message 5 of 290 (5,808 Views)
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I lost my coins

[ Edited ]
★★ Newbie

Product: FIFA 20
Platform:PC
What is your gamertag/PSN ID? sky10225
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/01/2020
What time did you see the bug? (HH:MM AM/PM) 3:05 pm
What is your time zone? JST - GMT + 9:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I buy 100coin by 3Times but I just received 100coin
What happens when the bug occurs? I just received 100coin
What should be happening instead? I should received 300coins

I buy 300coin but I received 100coin please check my account Thanks 

Message 1 of 290 (5,197 Views)
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Unable to re-list cards

★★ Apprentice

Product: FIFA 20
Platform:Sony Playstation 4
What is your gamertag/PSN ID? Phpler
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/01/2020
What time did you see the bug? (HH:MM AM/PM) 9:15 am
What is your time zone? GMT (UTC)
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? ....
What happens when the bug occurs? ...
What should be happening instead? Should be able to re-list this

Unable to re lust cards while using companion app

 

constantly on “Processing”

 

Cannot access my console due to being at work

Message 2 of 290 (5,170 Views)
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Transfer Market - Lost coins without getting player

★★ Newbie

Product: FIFA 20
Platform:Sony Playstation 4
What is your gamertag/PSN ID? AnkitAgrawal05
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/01/2019
What time did you see the bug? (HH:MM AM/PM) 04:00 AM
What is your time zone? EST (IET) - GMT - 5:30
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Try buying a player in transfer market. It will deduct the coins but won't give you your player.
What happens when the bug occurs? I purchased Semedo headliners using a buy now option for 385,000 coins. Coins got deducted from my account but I didn't get my player. Please have a look into it and give me my player.
What should be happening instead? I just need my player that I already paid for

I purchased Semedo headliners using a buy now option for 385,000 coins. Coins got deducted from my account but I didn't get my player. Please have a look into it and give me my player.

Message 3 of 290 (5,178 Views)
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Transfer glitch

★★ Newbie

Product: FIFA 20
Platform:Sony Playstation 4
What is your gamertag/PSN ID? ahkhaled357
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/01/2020
What time did you see the bug? (HH:MM AM/PM) 11:00AM
What is your time zone? MIT - GMT - 11:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? It’s in the transfer targets
What happens when the bug occurs? I bid busquets for 35k and went to retrieve him from transfer targets and he won’t stop loading so I can’t send him to the club and I lost my 35k as well plz help!
What should be happening instead? He should stop loading so I can send him to the club

it won’t stop loading I can’t the player or the money

Message 4 of 290 (5,199 Views)
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players stuck in transfer market

★★ Novice

Product: FIFA 20
Platform:PC
What is your gamertag/PSN ID? mrkuddusi
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/01/2020
What time did you see the bug? (HH:MM AM/PM) 10pm
What is your time zone? EAT - GMT + 3:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? can be seen in my transfer list
What happens when the bug occurs? cant send my player to club or transfer list
What should be happening instead? Some of my player chiellini stuck as unsold items in my transfer list.I cant send them to my club.They just stuck there.

some of my player chiellini stuck as unsold items in my transfer list...

Message 6 of 290 (5,294 Views)
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Re: players stuck in transfer market

★★ Newbie

That's happening to alot of my players and I cant remove them or add more players to the transfer, this is some BS.

Message 7 of 290 (5,272 Views)
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Can't re-sale and can't move back to my club and can't quick sale

★★ Newbie

Product: FIFA 20
Platform:Sony Playstation 4
What is your gamertag/PSN ID? audaud274
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? feb 1,2020
What time did you see the bug? (HH:MM AM/PM) 2.00 p.m.-03.00 p.pm
What is your time zone? VST - GMT + 7:00
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? i sale item  in transfer market and your server down.Then after that i can't re-sale and can't move back to my club and can't quick sale and all item stuck in transfer market
What happens when the bug occurs? i sale item in transfer market and your server down.Then after that i can't re-sale and can't move back to my club and can't quick sale and all item stuck
What should be happening instead? i sale item  in transfer market and your server down.Then after that i can't re-sale and can't move back to my club and can't quick sale and all item stuck in transfer market

i sale item  in transfer market and your server down.Then after that i can't re-sale and can't move back to my club and can't quick sale and all item stuck in transfer market

Message 8 of 290 (5,252 Views)
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Re: Can't re-sale and can't move back to my club and can't quick sale

★★ Novice

same thing... 

Message 9 of 290 (5,210 Views)
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Re: players stuck in transfer market

★★ Novice

Hey I have the same issue as well, did anyone find a solution yet?

Message 10 of 290 (5,237 Views)
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