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[Closed] Party Chat error, server not responding

by rmw8855
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Original Post

[Closed] Party Chat error, server not responding

[ Edited ]
★★★ Pro

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S7
OS Version G930AUCU4CRE4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003565723182
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Party Chat is not working. For the last 3 days, chat is greyed out at least 75% of the time and gives me an error message that the server is not working.
What do you expect to see? Have the ability to talk to my friends on chat while partying.
Connection Type Wifi
Please select your region North America
Country USA
Additional feedback

I have been unable to chat during any of the parties for the last few days.

Message 1 of 30 (1,780 Views)

Re: Party Chat Not Working

Haven't seen this error before, could you share some screenshots?

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Message 2 of 30 (1,761 Views)

Re: Party Chat Not Working

★★★ Pro

Of course, now that I finally report the problem, it stopped happening.  I will post the error as soon as I see it again.  Thank you.

Message 3 of 30 (1,747 Views)

Re: Party Chat Not Working

[ Edited ]
★★★ Pro

It happened again this morning.   I marked the error message with an error since it is hard to read  "Server not responding.  Try again soon" 

Message 4 of 30 (1,731 Views)

Re: Party Chat Not Working

Do you have a stable internet connection at the times this happens?

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Message 5 of 30 (1,711 Views)

Re: Party Chat Not Working

★★★ Pro

It's happened both at work and at home.  As far as I can tell, both should be stable connections.

Message 6 of 30 (1,667 Views)

Re: Party Chat Not Working

★★★ Newbie

I have the same problem. It's happened off and on today. The party guests were also not returning to the party on their own when I reopened the game. They were all over on the far edge of the sidewalk and only came back to the party after I tapped on them for interaction.  

Message 7 of 30 (1,594 Views)

Re: Party Chat Not Working

★★★ Guide

^ Bumpity-bump

 

Still going on guys.

 

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Message 8 of 30 (1,557 Views)

Re: Party Chat Not Working

@Here4Snacks no need to bump posts, it's on the list: https://answers.ea.com/t5/Bug-Reports/List-of-known-bugs/m-p/6689371#M635

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Message 9 of 30 (1,535 Views)

Re: Party Chat Not Working

[ Edited ]
★★★ Guide

@Phantomlover1717 Many apologies, I wasn’t sure if that list was up-to-date since it didn’t have a few bugs listed that have been open lately (but does now, just noticed you’ve update the list) and since that bug, which was new for me, just happened and the thread was buried and EA have my details for other bug reports I thought I should respond so when they look into my game for the other bugs they can also add this one to the list To test out. ✌️ Next time I won’t say bump and just reply as normal... it was just so buried so didn’t want anyone to think it was fixed.

Message 10 of 30 (1,514 Views)
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