[Closed] Can't retire sim [ Edited ]

[JustTheSimsMobil]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Xiaomi Redmi 5 plus
OS Version 7.1.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By lookin at the pic
What do you expect to see? Retirement option
Connection Type Wifi
Please select your region Europe
Country Estonia
Additional feedback

‌

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Xiaomi Redmi 5 plus
OS Version 7.1.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By lookin at the pic
What do you expect to see? Retirement option
Connection Type Wifi
Please select your region Europe
Country Estonia
Additional feedback

‌

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Xiaomi Redmi 5 plus
OS Version 7.1.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By lookin at the pic
What do you expect to see? Retirement option
Connection Type Wifi
Please select your region Europe
Country Estonia
Additional feedback

‌

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Xiaomi Redmi 5 plus
OS Version 7.1.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By lookin at the pic
What do you expect to see? Retirement option
Connection Type Wifi
Please select your region Europe
Country Estonia
Additional feedback 

‌

[Phantomlover1717 · Accepted solution]

I haven't heard back so I'll close this report if you still have the issue let me know so I can reopen this report. 

If you recently got this issue, please make a new report. 

[Phantomlover1717]

How long did your Sims have the last trait?

[JustTheSimsMobil]

Almost 3 or 4 days now.

And yes i interact with them alot

[Phantomlover1717]

Is your app fully updated?

[JustTheSimsMobil]

Yes and i downloaded it from Google Play

[Phantomlover1717]

I've added it to the list, could you please add your Player ID?

[JustTheSimsMobil]

Its too long i cant remember it

[JustTheSimsMobil]

Oh got it 1003162039337

[JustTheSimsMobil]

Why is player ID needed

[JustTheSimsMobil]

Hello?