unlocked downtown three workplace is lock again (bug)

[Phantomlover1717]

@Bubucoke that seems to be your friendcode. Your Player ID shows on the launch screen and in your settings. 

https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile

[Bubucoke]

oh yes yes, here^^, my id is : bubucoke.
thank you sooooo much

[Phantomlover1717]

Haha, that's your username, I'm looking for a set of numbers. You can read how to find it over here:
https://help.ea.com/en/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile/

[katclawsx3]

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@katclawsx3 wrote:

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@EA_Mai wrote:

Hi @katclawsx3,

Thank you very much for letting us know and for sharing your Player ID! I've split your post from here into a new thread because it seems you are having a different issue.

You mention 'my Sim is locked out of the club' - do you get the option to unlock the Club again?

Also, do you remember when you unlocked the Club for the first time?

Thanks!
-Mai

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@EA_Mai   

I do do have the Lock Option to pay to reopen the club, which I obviously don’t want to have to purchase for a second time. 

I really don’t remember when I put my sim in that career, but I do have a screenshot of the jukebox  &  the L.E. Print in Blue that I purchased from the Career Collection.

I do believe it was around the time that the “frozen Izzy’s” started showing up in the Downtown area, if that helps 

Thank you for looking into this for me 

~ kat

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11-13-2018 

Hi,  I was just checking to see if there was any progress on getting this issue fixed.  

I had to put my sim into his old law Career to keep earning simoleans & do events, LZ  etc  but I still want to have this career available when I retire him. 

I’ve added additional screenshots as proof that I’ve completed the DJ career & already paid once to open the club. 

Thx ~ kat

[Bubucoke]

sorry again... here is my player id: 1003047932659
hahaha

[SimGuruMaaike]

I know it has been a while, but how has this issue been for you all by now?  

[Phantomlover1717]

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@SimGuruMaaike wrote:

I know it has been a while, but how has this issue been for you all by now?  

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@Bubucoke, @katclawsx3, @katclawsx3, @maecee20, @miss-moni07, @meokmul & @rmw8855

[meokmul]

Unfortunately it’s still the same it’s not been resolved yet

[katclawsx3]

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@Phantomlover1717 wrote:

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@SimGuruMaaike wrote:

I know it has been a while, but how has this issue been for you all by now?  

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@Bubucoke, @katclawsx3, @katclawsx3, @maecee20, @miss-moni07, @meokmul & @rmw8855

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So far, so good.  I was able to get my sim back into the building & back into his career   Thanks for the help 

[Phantomlover1717 · Accepted solution]

If you (still) see this issue, please contact EA

You can do so through The Sims Mobile app. Open the side menu, choose the gear icon, then the button with 'Help'.
This will open your browser, scroll down until you see 'Contact Us' and choose 'Technical Support'.

Open the spoiler for pictures:

Spoiler

If this fails for some reason, or you can't access The Sims Mobile app. 

You can contact EA through this link: https://help.ea.com/en/contact-us/

If you want to do so in a different language you can choose your country of choice in the upper right-hand corner. 

You can also choose to contact an EA game advisor through social media:

- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/