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Re: ASOS Activities Timer Is Increasing...Please Fix ASAP

by emiliadelrey
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Original Post

Re: ASOS Activities Timer Is Increasing...Please Fix ASAP

★★★★ Novice

It's working correctly again for me. Thanks!

Message 71 of 84 (523 Views)

Re: ASOS Activities Timer Is Increasing...Please Fix ASAP

★★★★★ Novice
This still happens to me but force closing the game helps.
Message 72 of 84 (485 Views)

Re: Sims mobile: Tasks not advancing & energy not accumulating

★★★★★ Novice
Still on old already done tasks. Reset game. Installed newest OS update.
Message 73 of 84 (477 Views)

Re: Sims mobile: Tasks not advancing & energy not accumulating

★★ Guide

The counter was off at one point this morning (GMT), but force closing put things to right. It’s been okay since then. Thanks. 

Message 74 of 84 (468 Views)

Re: Sims mobile: Tasks not advancing & energy not accumulating

★★★★ Expert
Game has gone nuts... I just spent 45 minutes renovating my house, changing furniture, just to come back ten minutes later to find everything gone...sigh...not sure if I have the guts to try again...and again and again in the hope that it all stays!
Can't count the times I have force closed etc...
Message 75 of 84 (426 Views)

Re: Sims mobile: Tasks not advancing & energy not accumulating

@themummyof4

Best thing would be to contact an EA game advisor about this issue.

You can do so through The Sims Mobile app. Open the side menu, choose the gear icon, then the button with 'Help'.
This will open your browser, scroll down until you see 'Contact Us' and choose 'Technical Support'.

 

Open the spoiler for pictures:

 

Spoiler
collaged.jpg

If this fails for some reason, or you can't access The Sims Mobile app. 

You can contact EA through this link: https://help.ea.com/en/contact-us/

If you want to do so in a different language you can choose your country of choice in the upper right-hand corner. 

 

You can also choose to contact an EA game advisor through social media:

- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/

-----  

do not work for EA


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Message 76 of 84 (394 Views)

Re: Sims mobile: Tasks not advancing & energy not accumulating

★★★ Novice
Me too with the assigned event not counting down. I even retired my favourite Sim hoping it would fix it, but it hasn't. Force stop/restart didn't work. Happened 3 days in a row
Message 77 of 84 (308 Views)

Re: ASOS Activities Timer Is Increasing...Please Fix ASAP

★★ Novice
Hi

I’m still having the same issue

Thanks
Message 78 of 84 (295 Views)

Re: ASOS Activities Timer Is Increasing...Please Fix ASAP

★★ Novice
Are you going to reset the days on this task so we can complete? I’ve lost about 3 days due to the resetting of the tasks?
Message 79 of 84 (293 Views)

Re: ASOS Activities Timer Is Increasing...Please Fix ASAP

★★ Novice
So I'm doing the event Asos event. It says I have one day and 2 hours left but it won't let me do the event. I feel cheated. I'm not done getting all the clothing noe I really can't get them. Is anybody else having this problem. Last week I didn't get my fashion gems for the stickers now this. Saying highly disappointed is below what I'm feeling. By the time you read this the event might be over and I will be stuck out of luck. I have invested time and money into Sims Mobile and to see how I'm getting cheated every week is very unacceptable. I restarted my game nothing happened. It says I have time but I can't do the event at any place.
Message 80 of 84 (243 Views)
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