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Client Crashing on Start after Update

by RedMonitor

Original Post


Client Crashing on Start after Update

★★★ Novice

Product: Anthem
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GeForce GTX 1050
Enter RAM memory size in GB 12.0
Please select your region North America
Were you on an Expedition when the issue occurred? No
Where did this issue occur? Please include menu name or in game location. Opening menu screen/Loading screen
When did this happen? ( hh:mm) 08/04/19 17:50
Summarize your bug I opened up Anthem after downloading the most recent update (April 8, 2019), and the game started as normal. Ran through opening logos, got to the first display screen, connected to the online systems, etc. However, when I hit "Space" to enter the game proper, the loading screen displayed for a very brief second, and then the client crashed completely. This happened twice in a row.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Download update, go to main starting menu, and press "Space" to enter the game.
What happens when the bug occurs? Client completely crashes, closes out, and returns to Origin client.
What should be happening instead? Game should load normally and open up in Bastion.

See above report.

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