Can`t unlock a Combat Role!

by Tossboyfish91
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Original Post

Re: Vehicle Buster not unlocked for Britain and Germany

[ Edited ]
Community Manager

@BlueNinja2393 That's definitely strange. What are you seeing when you check your Assault class for the UK or Germany in your Company? Does it just show that Vehicle Buster is still locked? Would you be able to send me a screenshot? 

 

@HeyMufti If you open up the Rewards progression screen for your Support class, does it show that you've unlocked the Machine Gunner combat role there? 

 

 

/Kent

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Message 11 of 73 (1,570 Views)
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Re: Vehicle Buster not unlocked for Britain and Germany

★★★ Novice

@EA_Kent @I attached a screenshot when I submitted the report that shows it is not unlocked.  It's only affecting UK and Germany.  USA and Japan seem to work normally.

Message 12 of 73 (1,553 Views)
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Re: Vehicle Buster not unlocked for Britain and Germany

Community Manager

@HeyMufti Gotcha, thanks. In a case like this where the rank rewards haven't unlocked when they should have, they can come through upon ranking up again in the future. As you continue ranking up be sure to check back and see if you're able to access the Machine Gunner specialization afterward. 

 

If you still aren't able to see it once you've hit rank 20 in Support please reach out to the EA Help team so they can take a look for you. 

 

How to contact EA Support: 

https://help.ea.com/en/contact-us/

 

 

/Kent

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Message 13 of 73 (1,546 Views)
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Re: Vehicle Buster not unlocked for Britain and Germany

★★★★ Novice

As you can see I am level 9 on Assault Class. When you go onto Brtiain and Germany. It shows its locked but unlocked when you go onto USA and Japan.

 

I would have done more screenshots but I don't know how to send them as a one.

Message 14 of 73 (1,509 Views)
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Re: Vehicle Buster not unlocked for Britain and Germany

★★★ Novice

You can be * serious here Kent.  You know how obtuse and useless your response is.  

Message 15 of 73 (1,498 Views)
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Can`t unlock a Combat Role!

[ Edited ]
★ Guide

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1080
Enter RAM memory size in GB 16
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Breakthrough
Please select your region Asia
On which server did this happen? Everyone
When did this happen? (dd.mm.yy hh:mm) near 15.11.2019
Summarize your bug The combat role PATHFINDER of recon couldn`t be unlocked.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? It seems like a serious bug happening randomly. Because I asked my friends for help before. Suprisely a few of them meet the familiar bug with me, not just PATHFINDER but also other combat roles failed to be unlocked.
What happens when the bug occurs? The combat role remains locked, although my class recon has already been leveled up to the cap, 20.
What should be happening instead? Should be unlocked permanently once reaching rank 8 of recon.

11

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Message 16 of 73 (1,498 Views)
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Failed to unlock a Combat Role!

[ Edited ]
★ Guide

My class recon has already been leveled up to the cap, 20.
Unfortunately I still couldn`t unlock the combat role PATHFINDER, which should be done at recon rank 8.

 

I asked my friends for help. Suprisely a few of them meet familiar problems with me, not just PATHFINDER but also other combat roles failed to be unlocked.Devil

Battlefield V Screenshot 2019.11.24 - 00.35.30.85.pngBattlefield V Screenshot 2019.11.24 - 00.32.58.49.pngBattlefield V Screenshot 2019.11.24 - 00.38.06.53.png

Message 17 of 73 (1,473 Views)

Re: Failed to unlock a Combat Role!

Hero
@Tossboyfish91 I think if you raise a ticket over at EA Help they should be able to fix that.

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AHQ Guardian - Volunteer Moderator

Message 18 of 73 (1,460 Views)
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Not Unlocking Class Rank 8 Rewards for Assault and Support

★★★ Newbie

Product: Battlefield V
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? (Your Company) or editing your character loadout
Please select your region North America
On which server did this happen? Unsure
When did this happen? (dd.mm.yy hh:mm) November 5
Summarize your bug Combat Rank 8 items not unlocking for Support and Assault
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Once you reach rank 8
What happens when the bug occurs? I reached rank 8 in support and assault but the respect weapons and combat roles are not unlocked
What should be happening instead? I should have unlocked these items once i reached this rank

Things not Unlocked

Support:

-Machine Gunner Role

-Bren Gun

Assault:

-Vehicle Buster Role

-1907 SF 

 

Im past rank 8 for both of these roles, these two roles are effected

Message 19 of 73 (1,509 Views)

Unable to use rank 8 support weapon

★ Novice

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce GTX 1060 6 GB
Enter RAM memory size in GB 16 GB
Are you using any software with an overlay? Yes
If yes, can you list them here? NVIDIA'S Geforce Experience In game Overlay
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Company
Please select your region North America
On which server did this happen? unknown
When did this happen? (dd.mm.yy hh:mm) 23.11.2019
Summarize your bug unable to access my level 8 rewards for my support class
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? by looking at my company.
What happens when the bug occurs? I can not access my level 8 rewards for my support class even though my support is level 11.
What should be happening instead? I should be able to access those rewards.

@EA_Atic

 

I have attempted all of the "fixes" and none of them have worked so far, the other rewards in the class seem to be unlocking normally but I would still like to use these rewards

 

Please respond

 

@Dirk_Gently_ace

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