Product: Star Wars: Galaxy of Heroes
What type of device are you experiencing the issue with? Samsung Galaxy 8+
OS Version Android 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 864259872
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Claimed daily fleet reward from inbox, rewards not added to inventory
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Logged into game
Clicked claim on daily fleet rewards
Connection error message, try again
After trying again, inbox empty, rewards not added to inventory
Rewards still not there
Rewards still not there.
Samsung Galaxy 8+
Time: 0615 CDT
First place rewards should be 1800 fleet tokens and 400 crystals but, as you can see from attached screenshots neither were added to my inventory. You can also see my Inbox is empty.
I submitted a support ticket (50260078) but they support specialist I spoke with on the phone told me submit a bug report here.
Solved! Go to Solution.