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Re: Chimaera event rewarded portrait issue

by EA_MindTricks
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Accepted Solution

Chimaera event rewarded portrait issue

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Sony XZ1
OS Version Android 8.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 497-234-429
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug After I completed the "Imperial Chimaera" mission, I received a portrait "Phantom II" as a reward. But this rewarded portrait replaced my current portrait "Mother Talzin" automatically, and Im no longer able to change it back. As you can see on my screenshot, the highlighted portrait "Phantom II" is in the position of Mother Talzin portrait, and Im no where can find the Mother Talzin portrait.
Steps: How can we find the bug ourselves? Finish Chimaera event tier II
Connection Type Wifi
Please select your region Asia
Country HONG KONG

here is the screen shot:

 

Screenshot_20181207-164417.png
Message 1 of 2 (87 Views)

Accepted Solution
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Re: Chimaera event rewarded portrait issue

EA Star Wars: Galaxy of Heroes Team
Hi there, I checked your account and you still have the Mother Talzin portrait available. Please scroll through all the portraits and you should find it.

Let me know if there are any other issues, thanks.

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Message 2 of 2 (66 Views)

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Highlighted

Re: Chimaera event rewarded portrait issue

EA Star Wars: Galaxy of Heroes Team
Hi there, I checked your account and you still have the Mother Talzin portrait available. Please scroll through all the portraits and you should find it.

Let me know if there are any other issues, thanks.
Message 2 of 2 (67 Views)

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