Chat Icon Disappeared

[Corpsefire88]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Galaxy S10
OS Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 457 613 625
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Could not use in-game chat because the icon disappeared.
Steps: How can we find the bug ourselves? Unknown, first time this has happened.
Connection Type Mobile
Please select your region North America
Country Canada

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Had the game backgrounded for a little while. Opened it back up and the chat icon disappeared. Changed screens several times (cantina/guild screen/TB screen), but the chat icon was missing in all locations. Pressing where the icon should have been did nothing. Force closed the game and restarted it and the icon was back.

[EA_Gunner · Accepted solution]

We are tracking the issue HERE.

[EA_Gunner]

Can you force close the game and restart it? Chat should become available once the game is running again.

[Corpsefire88]

Yeah, like I said in the report force closing and restarting got it back.

Just reported it anyway so it's known that the bug is occurring.

[EA_Gunner]

Thank you for the report. We've marked your report for further investigation.

[EA_Gunner · Accepted solution]

We are tracking the issue HERE.