Carpets/mats cannot be selected once placed

[loriannega854]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Sony Xperia Xa1
OS Version Kernel 7.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002945832603
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Purchase a carpet or mat and place it in your home. After it is placed try to select it or move it. When attempted the building menu just pops up.
What do you expect to see? When selected there should be an option to rotate, change the colour or remove the carpet.
Connection Type Wifi
Please select your region North America
Country Canad
Additional feedback

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This photo is what happens when I try to select a carpet.

[vitalyo · Accepted solution]

Try going to build/purchase item mode, it sort of freezes the sims and lets you design/alter your home. Then zoom in where the carpet is and hold your finger, it should then select the carpet and allow you to move it. It is harder to do when you are outside the build mode.

[KoddJaMann]

Pop the window down and press&hold the carpet again.

[vitalyo · Accepted solution]

Try going to build/purchase item mode, it sort of freezes the sims and lets you design/alter your home. Then zoom in where the carpet is and hold your finger, it should then select the carpet and allow you to move it. It is harder to do when you are outside the build mode.

[49812015]

Doesn't work.

[Phantomlover1717]

Could you try minimizing the bar you get? Try clicking the rug on a different part of the screen.

[loriannega854]

Going into build/buy mode and then clicking on the carpet seemed to work. Thank you!