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Captain Phasma issue

by stingray666666
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Original Post

Captain Phasma issue

★★ Novice
My Captain Phasma isn't generating any assists. I've tried reporting it but nothing happens.
It is just mine!
If I borrow one it generates assists no problem.
But my one doesn't generate anything.
Message 1 of 12 (229 Views)

Re: Captain Phasma issue

Community Manager

@stingray666666 Hi,

 

Are you still experiencing this issue? If so, what rank is your assist ability at currently?

 

Cheers,

Nils

Message 2 of 12 (207 Views)

Re: Captain Phasma issue

★★ Novice
Hi
I'm not sure what you mean by rank for my assist ability?
Message 3 of 12 (198 Views)

Re: Captain Phasma issue

Community Manager

@stingray666666 I meant Captain Phasma's leader ability "Fire at Will" that gives a % chance to call a random ally to assist. I am just wondering whether what you observe might be related to a certain rank of this skill.

 

Cheers,

Nils

Message 4 of 12 (194 Views)

Re: Captain Phasma issue

★★ Novice
Oh right he's maxed out !! As high as I can get him.
Message 5 of 12 (188 Views)

Re: Captain Phasma issue

Community Manager

@stingray666666 Hi,

 

And you are observing this everywhere? As in, for challenges and also cantina matches?

Or was it specific to one game mode?

 

Cheers,

Nils

Message 6 of 12 (184 Views)

Re: Captain Phasma issue

★★ Novice
Yes everywhere
Message 7 of 12 (181 Views)

Re: Captain Phasma issue

★★ Novice
Hi Nils have you taken my issue any further? I've heard nothing for a while
Ray
Message 8 of 12 (156 Views)

Re: Captain Phasma issue

Community Manager

@stingray666666 Hey,

 

Unfortunately I don't have an update. I'll keep you posted if I hear back.

 

Cheers,

Nils

Message 9 of 12 (149 Views)

Re: Captain Phasma issue

★★ Novice
I'm sorry Nils but that is very poor service!
Not a word for ages then when I do ask.
Nothing!!
As I have said the situation costs me in real money and it not being sorted out. Just isn't good enough.
EA are happy to take my money. But not willing to sort out an issue!
Message 10 of 12 (146 Views)
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