August 2019
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung s9
OS Version Android
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? When i click to attempt sweet treat challange im kicked out of the game
What do you expect to see? Unsure i only downloaded game today
Connection Type Wifi
Please select your region
Country Uk
Additional feedback
When i click to attempt sweet treat challenge i get a black screen and kicked out of game. Anyone know what i could do to fix?
August 2019
@Jenna1990x That's strange! What is your player ID?
When it kicks you out does the game first freeze/lock up or do you get kicked out instantly?