Cannot use Health Kit in Training Mode

by TooManyDuctTape
Reply

Original Post

Cannot use Health Kit in Training Mode

★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 980
Enter RAM memory size in GB 12
What is your gamertag/PSN ID/EA Account name? toomanyducttape
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was in the training area, the part where you open the first box and pick up two grenades and a health kit
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Going through the training checklist
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) 10.02.19 09:50
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I can't use health kits
What should be happening instead? My legend should use the health kit
Steps: How can we find the bug ourselves? Play through training I guess

I was trying to play through the training sequence, but every time I try to use the health kit, nothing happens. I tried assigning it to different keys, exiting training and entering again, restarting the game, and changing the sequence by which I completed the actions. As I cannot complete the training, I have no idea how to actually play the game.

Message 1 of 3 (431 Views)

Re: Cannot use Health Kit in Training Mode

★★★ Newbie

i have the same issue ,    actually the first 2 days after release i could access the health kit menu , but from there on i also had this issue 

Message 2 of 3 (306 Views)

Re: Cannot use Health Kit in Training Mode

Community Manager

Hi, can you try unplugging any extra USB devices and restart with a Clean Boot and see if that changes anything? Can you try using the kit from the inventory?

 

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

David.png
Stay and Play.png
Message 3 of 3 (299 Views)