Cannot see new mod salvage drops after update

[Darth-t0KeR]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 6s
OS Version iOS 11.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 317-388-763
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug I have 2 accounts and cannot see the bonus mod salvage drops on the account that is level 79, but I can see it on my level 85 account. Is it only for level 85's? The account I can see it on is an Android mobile and the one i cannot see it on is an iPhone6s.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country USA

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I have 2 accounts and cannot see the bonus mod salvage drops on the account that is level 79, but I can see it on my level 85 account. Is it only for level 85's?
The account I can see it on is an Android mobile and the one i cannot see it on is an iPhone6s.

[EA_HighCommand · Accepted solution]

Hi @Darth-t0KeR and thank you for the report.

This is working as intended since mod salvage requires your account to be level 80+.

[EA_HighCommand · Accepted solution]

Hi @Darth-t0KeR and thank you for the report.

This is working as intended since mod salvage requires your account to be level 80+.

[Lhorath94]

Hi same issue here im 85, i had empty space show up in the drops and nothing appeared in my inventory

[EA_HighCommand]

Hi @Lhorath94.

This appears to be a different issue.

If you see an empty space in between your rewards, that usually means the asset could not be loaded for various reasons. Despite nothing being displayed, you still get the all the rewards.

[Lhorath94]

Nah no loot in my inventory i have 0 of all things

[EA_HighCommand]

Hi @Lhorath94, can you provide us with your ally code and which battle it was, so we can certainly check your rewards.

On a side-note: The empty space doesn't necessarily mean that you got mod salvage as a reward. It can be anything which is listed as a possible reward for the specific battle.

[Schlef]

My entire guild is seeing this issue. My ally code is 628-161-424.

We have tried to sim and fight battles, but no salvage is being awarded.

[GladOS-013]

How can we check our inventory levels? I've had 4-5 pieces drop out of maybe 400 energy so far.

[Schlef]

Pinged my guild, and yes, it does seem to be dropping. Most are reporting somewhere in the 10% range.

[Lhorath94]

ally code 954152163 also a sxreenshoy