Cannot put Izzy outfits

[SenkaStojkovic]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 5s
OS Version 12.3.1.
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003460750477
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Every time I am in makeover and I try to put Izzy outfits on sim, my game crashes
What do you expect to see? Not my app to crash
Connection Type Wifi
Please select your region Europe
Country
Additional feedback

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I cannot put Izzy outfits, however I can buy them in Izzy shop, but when I’m in makeover , and I click on Izzy icon , my game crashes, every single time 

[Phantomlover1717]

@SenkaStojkovic have a peek at the solution in this post: https://answers.ea.com/t5/Bug-Reports/Fixed-Game-crash-when-interacting-with-Izzy/m-p/6806475#M4117

[SimGuruMaaike]

@SenkaStojkovic is it possible for you to try your game on another device? How does it behave on that? 

[Phantomlover1717]

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@SimGuruMaaike wrote:

@SenkaStojkovic is it possible for you to try your game on another device? How does it behave on that? 

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@SenkaStojkovic did you miss the reply of SimGuruMaaike?