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Az_AGaL_Yumika's avatar
Az_AGaL_Yumika
6 years ago

Cannot play on Tokyo server

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Geforce GTX 1050TI
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? AzureBit_Yumika
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. GIBON0116
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Wattson
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I stop at the fade-in where the 5 second count starts when I go to the legend selection screen. The 3D calculation is performed, but it stops with a display like a meter in the upper right and a display like three layers. 15 seconds later, anti-cheating software? is not running or authentication failed.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. You were about to start a game.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) always
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I stop at the fade-in where the 5 second count starts when I go to the legend selection screen. The 3D calculation is performed, but it stops with a display like a meter in the upper right and a display like three layers. 15 seconds later, anti-cheating software? is not running or authentication failed.
What should be happening instead? I would like to be able to match as usual and play games.
Steps: How can we find the bug ourselves? Start a match on the Tokyo server. But while this problem applies to most people, some people are matching normally. I have been like this for the past three days.

‌

This problem is quite serious and is bothering many people.
https://downdetector.jp/shougai/apex-legends/


It was trending on Twitter for a while.

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  • tidal2k's avatar
    tidal2k
    6 years ago

    The same exact thing is happening to me on the Tokyo servers. It seems like every other game for some reason, and its really annoying since I lose rank every time I bug out.

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Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Geforce GTX 1050TI
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? AzureBit_Yumika
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. GIBON0116
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Wattson
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I stop at the fade-in where the 5 second count starts when I go to the legend selection screen. The 3D calculation is performed, but it stops with a display like a meter in the upper right and a display like three layers. 15 seconds later, anti-cheating software? is not running or authentication failed.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. You were about to start a game.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) always
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I stop at the fade-in where the 5 second count starts when I go to the legend selection screen. The 3D calculation is performed, but it stops with a display like a meter in the upper right and a display like three layers. 15 seconds later, anti-cheating software? is not running or authentication failed.
What should be happening instead? I would like to be able to match as usual and play games.
Steps: How can we find the bug ourselves? Start a match on the Tokyo server. But while this problem applies to most people, some people are matching normally. I have been like this for the past three days.

‌

This problem is quite serious and is bothering many people.
https://downdetector.jp/shougai/apex-legends/


It was trending on Twitter for a while.

","body@stringLength":"4114","rawBody":"

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Geforce GTX 1050TI
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? AzureBit_Yumika
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. GIBON0116
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Wattson
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I stop at the fade-in where the 5 second count starts when I go to the legend selection screen. The 3D calculation is performed, but it stops with a display like a meter in the upper right and a display like three layers. 15 seconds later, anti-cheating software? is not running or authentication failed.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. You were about to start a game.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) always
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I stop at the fade-in where the 5 second count starts when I go to the legend selection screen. The 3D calculation is performed, but it stops with a display like a meter in the upper right and a display like three layers. 15 seconds later, anti-cheating software? is not running or authentication failed.
What should be happening instead? I would like to be able to match as usual and play games.
Steps: How can we find the bug ourselves? Start a match on the Tokyo server. But while this problem applies to most people, some people are matching normally. I have been like this for the past three days.

‌

This problem is quite serious and is bothering many people.
https://downdetector.jp/shougai/apex-legends/


It was trending on Twitter for a while.

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The same exact thing is happening to me on the Tokyo servers. It seems like every other game for some reason, and its really annoying since I lose rank every time I bug out.

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