Cannot activated Executrix

[wagg-chell]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Unable to activate Executrix (tutorial loop)
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 759-962-878
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug When I attempt to activate the Executrix, it puts me in a loop to unlock Tarkin, who is already activated.
Steps: How can we find the bug ourselves? Activate Tarkin and then try to run the flag ship tutorial to activate Executrix
Connection Type Wifi
Please select your region Europe
Country France

‌

realated to https://answers.ea.com/t5/Bug-Reports/Executrix-Activation-Loop/m-p/9863016#M44896

[EA_UltraSlide · Accepted solution]

Hi @wagg-chell 

This has been resolved for you now.

[EA_UltraSlide]

Hi @wagg-chell and sorry to hear that.

We have reported this to the team. We will let you know once this has been resolved.

[wagg-chell]

Thanks @EA_UltraSlide 

[EA_UltraSlide · Accepted solution]

Hi @wagg-chell 

This has been resolved for you now.

[wagg-chell]

@EA_UltraSlide Thanks it works fine now !

[number333_ak]

Hello, I'm experiencing the same problem with activating the Executrix.  I've tried using the help options in the game, but I got someone who didn't read what I wrote, gave a generic response and hasn't replied back to me.  Please help

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Unable to activate Executrix (tutorial loop)
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode ) 461-536-835
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug When I attempt to activate the Executrix, it puts me in a loop to unlock Tarkin, who is already activated.
Steps: How can we find the bug ourselves? Activate Tarkin and then try to run the flag ship tutorial to activate Executrix
Connection Type Wifi
Please select your region: North America
Country Canada