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Cannot Use Apex Coins

by M1ck3yw1n5

Original Post


Cannot Use Apex Coins

★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? M1CK3YW1N5
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Legends and loadout menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to buy cosmetics with apex coins
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? N/A
When did this happen? ( hh:mm) 09.11.19
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? No option to use apex coins to purchase cosmetics
What should be happening instead? I should be able to use the apex coins i purchased for their intended purpose
Steps: How can we find the bug ourselves? I don't know take a look at the attached photo and maybe youll figure it out

Fix it

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