Cannot Post Raid Scores if C3PO is Present

by tvsfrink
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Original Post

Cannot Post Raid Scores if C3PO is Present

★★ Apprentice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy G9
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 279-847-465
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Cannot post raid damage with C3PO present in the team.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

 Am unable to post my score in raid with C3PO in the team.  Has happened in multiple Tank raids and Sith raids.  The run is complete, either the tank is defeated or in the sith raid everyone in my team is defeated, and the victory or defeat screen does not appear.  Error is "There is an error with your connection." and "Try again" button.  Hitting the button repeats the error.  Can switch from Wi-Fi to cellular and back, toggle airplane mode on and off, nothing works.  All other phone functions including network connectivity for apps and internet work fine.  Raid scores without C3PO in the team post just like normal.

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Re: Cannot Post Raid Scores if C3PO is Present

★★ Apprentice

Follow up - was able to post a very fast run in Sith Raid with four low level toons and C3PO.  They died quickly and he escaped, 0 damage but it posted.  Seems like the issue is for a long run (full solo in tank, 18% of P1 of Sith, multiple occasions on each).

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Re: Cannot Post Raid Scores if C3PO is Present

Community Manager (retired)

Hey, thanks for the report. We are investigating the same issue in this post:
https://answers.ea.com/t5/Bug-Reports/Rancor-Raid-quot-Connection-Error-quot-Bug/m-p/7333815/highlig...

 

More examples with the following information from anyone else experiencing this issue would be appreciated:

  • Type of raid or event:
  • Date and time of the occurrence:
  • Connection type: (Wi-Fi / Mobile Data / Both)
  • Device model and OS:
  • Squad used:

Thank you.

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