Can’t turn in Fast break tokens

[pearljamrocks1]

Product: NBA Live Mobile
Platform:Apple iPad
Summarize your bug I wanted to trade in my fast break tokens and paid money and rep to get enough for a legendary player and guess what the turn in option is gone! You are still selling them and have a live event to earn them but I can’t turn mine in? Come on EA!
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look
What happens when the bug occurs? No options to spend tokens
What do you expect to see? Options on spending my tokens

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Fast break tokens options to use are gone but still selling them and earning them in live events. The timer was at 8 hours less than 1 hour ago and now it’s gone

[Stumoney555]

Me too man. It's like EA just doesnt care at all about screwing over it's loyal players. I cant get a response to why they did this either no matter howe many messages i send them.

[pearljamrocks1]

Ameer: I have consulted with my specialist team mate it's a known issue and our studio team is working to get it fixed on priority basis.
you: so what does that mean for me? Does that mean I will be eventually be able to use my tokens?
Ameer: Yes.
you: ok that is good enough for me I’ll just keep them and hope it’s fixed soon

Ameer: Yes for sure.
you: Ok thanks for your help
Ameer: is there anything else I can help you for now?
you: no
Ameer: Your welcome mate.

[pearljamrocks1]

So keep your tokens according to their customer service representatives they will fix it so we can use them