Can't start Home Research Hunt in the Festival of Lights Treasure Hunt.

by zumsaw
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Original Post

Can't start Home Research Hunt in the Festival of Lights Treasure Hunt.

★★ Novice

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 14 Pro
OS Version 16.0
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I am unable to start the Home Research Hunt in the Festival of Lights Treasure Hunt. Despite the new Hunt just being available to me - and no Sims being engaged in Treasure Hunt activities - the treasure map shows both the Home Research Hunt and Expedition: Downtown being 'ready to collect'. If I try to 'Go There' (i.e. home) to start the quest, it will only take me back to the treasure map. I am stuck in a vicious cycle!
What do you expect to see? A Home Research Hunt that is able to be started from the treasure map or home.
Connection Type Wifi
Please select your region Australia
Country

Please see attached screenshots.

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Re: Can't start Home Research Hunt in the Festival of Lights Treasure Hunt.

Hero
@zumsaw If leaving your sims idle and restarting the app doesn’t work, check your retired/passive sims:
Open the family portrait/generations tab, click the sim and exit the family portrait. Restart the app and see if it helped.

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Re: Can't start Home Research Hunt in the Festival of Lights Treasure Hunt.

[ Edited ]
Community Manager (retired)

If the Shared advice does not work. Please share your Player ID with me in a Direct Message. 

Subject: Unable to begin Treasure Hunt Event

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