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Can't retire Sim from another player

by InaraXo
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Can't retire Sim from another player

★ Novice

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Pro
OS Version 11.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 93UQYH9
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Ask another player for their retired Sim and move them into your household.
What do you expect to see? Sim can't retire or move out or earn traits. I maxed out a career, hobby, and relationship with her and can't remove her or replace her. I'd like to retire her and get an heirloom if possible, but I just want her gone at this point, so if I can't get one that's fine.
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Pro
OS Version 11.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 93UQYH9
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Ask another player for their retired Sim and move them into your household.
What do you expect to see? Sim can't retire or move out or earn traits. I maxed out a career, hobby, and relationship with her and can't remove her or replace her. I'd like to retire her and get an heirloom if possible, but I just want her gone at this point, so if I can't get one that's fine.
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback

Message 1 of 4 (267 Views)

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Re: Can't retire Sim from another player

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Re: Can't retire Sim from another player

Message 2 of 4 (363 Views)
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Re: Can't retire Sim from another player

★★★ Novice

I'm having the same issue... Unfortunately, the new update did not fix it for me :/

Message 3 of 4 (155 Views)
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Re: Can't retire Sim from another player

EA Live QV Team

Can you give us your player id @Gabibizinha so we can take a closer look at what is going on here? This page explains how to find your player id: https://help.ea.com/en/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile/

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