December 2020
Product: Madden NFL 21
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox One X
What is your gamertag/PSN ID? Dreo0
Date/time issue occurred 12/7/20
What type of issue do you have? Gameplay
Which mode has this happened in? Online head to head
Summarize your bug I can’t play against friends who own the same exact game on their consoles(Xbox one). It just sends one of us to the store when one of us invites the other.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to invite a friend that has an Xbox one to online head to head on your Series X. It won’t let you.
What happens when the bug occurs? It sends your friend an invite that takes them to the madden hub in the store.
What do you expect to see? My friend and I picking our teams.
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/a
What is the AMD or Nvidia Model Number of your graphics card? N/a
Enter RAM memory size in GB N/a
n/a
Solved! Go to Solution.
December 2020
There is an option for both on your console. Do you see it under My Games & Apps?
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Any other suggestions EA?
January 2021
I am unable to find any friends on Xbox x, my friend and I are both on I am on Xbox x and they are on S and it will not show them
January 2021
Are you both launching the next-gen version of the game or are one of you playing on the previous version?
January 2021
I only see one version. The one I downloaded
January 2021
Can you try removing each other from your Xbox friends list and re-add them? I've heard that works.