Can't load the game for many hours

[Arkraag]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Nokia 6
OS Version Android 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 237-359-785
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Can't load the game after identification with my account. Stuck on the Loading Cantina screen.
Steps: How can we find the bug ourselves? Try to le load the game with Google Play account. Nothing more...
Connection Type Wifi
Please select your region Europe
Country France

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Occurs on both WIFI and phone with 4G.

Stuck on the Cantina Loading screen.

For 3 hours.

It began 90 minutes before my ship payout, so i couldn't reach the 1st rank on the Ship Arena (as i often do since months).

I hope my Squad Arena Rank did not change in the mean while...

And i missed the refresh too, of course (45 pts of both Main and Ship energy)...

Hopefully, it did occur after my TW participation, and i already joined the Great Arena...