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KLEPTO214's avatar
KLEPTO214
4 years ago
Solved

Can’t load into game

Product: NHL 22
Platform:Microsoft XBOX One
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Load into a game
What happens when the bug occurs? Loading into online and offline games it will not load. I got into a game once and when I was loading out it never finished.
What do you expect to see? I expect to see it get fixed soon because I literally can’t play
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here I’ve only tried Franchise and Hut Rivals
What time did you see the bug? (HH:MM AM/PM) 12:00 PM
What is your time zone? EAT - GMT + 3:00
What is your gamertag/PSN ID? CHAMPION HOCKEY
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

Load into a game

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello, @KLEPTO214.

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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Product: NHL 22
Platform:Microsoft XBOX One
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Load into a game
What happens when the bug occurs? Loading into online and offline games it will not load. I got into a game once and when I was loading out it never finished.
What do you expect to see? I expect to see it get fixed soon because I literally can’t play
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here I’ve only tried Franchise and Hut Rivals
What time did you see the bug? (HH:MM AM/PM) 12:00 PM
What is your time zone? EAT - GMT + 3:00
What is your gamertag/PSN ID? CHAMPION HOCKEY
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

Load into a game

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Product: NHL 22
Platform:Microsoft XBOX One
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Load into a game
What happens when the bug occurs? Loading into online and offline games it will not load. I got into a game once and when I was loading out it never finished.
What do you expect to see? I expect to see it get fixed soon because I literally can’t play
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here I’ve only tried Franchise and Hut Rivals
What time did you see the bug? (HH:MM AM/PM) 12:00 PM
What is your time zone? EAT - GMT + 3:00
What is your gamertag/PSN ID? CHAMPION HOCKEY
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

‌

Load into a game

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Loading 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Hello, @KLEPTO214.

\n\n

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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