Help us improve Answers HQ! Take Survey No, Thanks

Re: Can't get past the loading cantina screen again!!

by Alexisbla6427
Reply

Original Post

Can't get past the loading cantina screen again!!

★★★★ Novice
The game booted me out and now I can't load the game again just like a few weeks ago. The game starts to load then gets to the loading cantina phase one the screen and goes to connection error. Multiple people in my guild are experiencing this.
Message 1 of 3 (752 Views)

Re: Can't get past the loading cantina screen again!!

★★★★ Novice

Sorry that you are experiencing this issue. One question, are you using att uverse? There seems to be an issue with this game and att uverse. There are ridiculous load times and some5imes no loading at all. There seems to be an issue with uverse and swgoh. I have this same problem and have had it since october of 2016. The only option at this point is to play the game using mobile data if avalible or connecting to a different provider, other than uverse. I am terribly sorry for this misfortune. I hope eventually, that this issue gets resolved as i have been using mobile data since october myself. 

 

Regards, 

     Lilphel0n

Message 2 of 3 (359 Views)
Highlighted

Re: Can't get past the loading cantina screen again!!

★★★★ Newbie
Try uninstalling and reinstalling it again , it worked out for me
Message 3 of 3 (271 Views)

HOW TO CONTACT SUPPORT

Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help

fifa-20-promo-splash

Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help

ea-help-promo

Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help