Can't get onto the game [ Edited ]

[dzoneflame]

Product: NBA Live Mobile
Platform:Android Tablet
Summarize your bug Whenever i click on the nba live mobile app, it send me back to the home screen
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Tap on the NBALM app
What happens when the bug occurs? I get sent back to the home screen
What do you expect to see? To log on and see all my prgress the smae (My username is dzoneflame - 95 ovr)

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Product: NBA Live Mobile
Platform:Android Tablet
Summarize your bug Whenever i click on the nba live mobile app, it send me back to the home screen
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Tap on the NBALM app
What happens when the bug occurs? I get sent back to the home screen
What do you expect to see? To log on and see all my prgress the smae (My username is dzoneflame - 95 ovr)

‌

Product: NBA Live Mobile
Platform:Android Tablet
Summarize your bug Whenever i click on the nba live mobile app, it send me back to the home screen
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Tap on the NBALM app
What happens when the bug occurs? I get sent back to the home screen
What do you expect to see? To log on and see all my prgress the smae (My username is dzoneflame - 95 ovr)

‌

Product: NBA Live Mobile
Platform:Android Tablet
Summarize your bug Whenever i click on the nba live mobile app, it send me back to the home screen
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Tap on the NBALM app
What happens when the bug occurs? I get sent back to the home screen
What do you expect to see? To log on and see all my progress the same (My username is dzoneflame - 95 ovr)

‌

[EA_Barry]

@dzoneflame 

Please make sure you have the most recent game update as there were changes made to address this kind of issue, thanks.

[ryland_B52]

I don't know how it works for anyone else. But my game it updated to the newest and still wont even let me login.

[dzoneflame]

Very frustrated because i do have the latest version, but i still cnt get on, ITS BEEN A MONTH, I GOT PROBABALY KICKED OUT MY LEAGUE

[Jaygetbuckets329]

I have the newest one and it sends me to the home screen 

[EA_Blueberry]

@Jaygetbuckets329 

Let us know if you still can't get in after trying all the steps in the article below.

iOS

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

[84Saruman]

@EA_Blueberry @EA_Barry 

I've done all these, the problem remains. I need to try 4-5 times to enter which are unsuccessful giving the message of "server unavailable" until eventually getting me in

[EA_Blueberry]

@84Saruman 

Have you tried removing the WiFi connection from your device and re-added it? Any way you can switch to a different WiFi channel if your router providers more than one?